In the past 6 months how many times do you think the average person has donated to a Non Profit Organization (NPO)?

*Data collected as a part of UC Berkeley MIMS capstone project

More Than Meets the Eye

The average number of times people have donated in the last six months seems to be around 7. However, that’s not the full picture. Most people have only donated one time in the last six months, with the second highest number of donations being three times. That’s not even once a month! For any non-profit, large or small, this is bad news.

Who Was Surveyed?

We surveyed 74 people, most living in the Berkeley area of California. These people are of varying demographic backgrounds, income levels, education levels, etc. Below you will find a demographic breakdown by Students, Part-time Employees, and Full-time Employees, where each icon represents 2 people.

Students

Part-time Employees

Full-time Employees

Click Here for More Information!

What is Important to Donors?

There are many things that donors look for when deciding what NPOs to send money and items to or to spend time helping. Below we highlight characteristics donors believe an NPO should have, how donors find NPOs to connect to, and some barriers the donors face when trying to make donations.

*Click on the color of the different characteristics to remove (or add them back) to the overall chart.

*Data collected as a part of UC Berkeley MIMS capstone project

The Perfect NPO

When it comes to characteristics of a non-profit, many people often disagree on what is important and unimportant. However, many people believe that a NPO who shares their personal core values and goals is extremely important. Additionally people really care about the political stances and affiliations of the non-profit organization, while they could truly care less if the non-profit has celebrity endorsements or a social media presence.

Meaningful Connections are Essential to Finding NPOs

Most people find NPOs based on established connections they already have such as friends and family or personal or professional affiliations. If these networks are not strong, it is much more difficult for people to find causes that they can believe in and trust.

*Data collected as a part of UC Berkeley MIMS capstone project

*Data collected as a part of UC Berkeley MIMS capstone project

Barriers Faced by Donors

Many donors experience barriers to entry when trying to donate to any non-profit organization, with the two biggest barriers being money and time. Many people believe that if they can’t give large amounts of money or time, that they’re not making an impact at all. People also don’t know where to look to find NPOs that resonate with them and where to start when it comes to giving on a recurring basis.

What Does This Mean for Non Profits?

In order to take advantage of some of the things donors find important as well as alleviate some of the barriers donors have, we believe that non-profits should make strides toward creating personalized experiences for their donors, increasing their transparency with donors, and implementing different ways to streamline monetary donations.

*Data collected from 2021 Bank of America Study of Philanthropy: Charitable Giving by Affluent Households

People are seeking a more personalized experience.

One thing is for certain – people are curious about finding NPOs that resonate with them and building long lasting charitable relationships. No two people are alike. Each person values something different in a NPO and each person has differing long-term donation goals. By joining Reignite, a lot of this work will be taken off of your plate so you can be free to focus on the other complexities of running a NPO.


*Click on the color of the different levels of importance to remove (or add them back) to the overall chart.

*Data collected from 2021 Bank of America Study of Philanthropy: Charitable Giving by Affluent Households

Donors want to partner with NPOs who practice increased transparency.

When giving their money to charity donors want to rest assured that it is not lining the pockets of executives and is being used for its intended purpose. While not as important, many donors expect the specific impact of their donation to be communicated as well as maintaining ongoing communication with the NPO so that donors can trust that the NPO is working towards their overall mission.


1 in 5 People

use payment processing apps such
as Zelle and Venmo

3 in 5 People

give via a nonprofit's website

1 in 5 People

use digital tools such as GoFundMe
and other crowdfunding platforms

*Data collected from 2021 Bank of America Study of Philanthropy: Charitable Giving by Affluent Households

Donors are looking for more streamlined ways to donate.

People want to give to NPOs, and they want to feel good about themselves and good about the larger impact that they are making in the world. The easiest way for them to do this is straight from their bank account and directly to the organizations they care about. The more hurdles people have to jump through, the less likely they are to donate. This means that electronic donations are king. By joining Reignite, you won’t have to worry about setting up the internal infrastructure to make this happen and your donors can give as much as they want all with just a click of a button.

Reignite: A Non-Profit for All Non-Profits

Reignite is the newest application on the market designed to break down the barriers that donors face and connect donors to new and old non-profit organizations. It creates a personalized experience for its users and links to varying NPO’s websites so that donors may find more information and donate directly to the NPOs that they love.

Non-Profit Organization Recommendations

UC Berkeley School of Information 2023

INFO: 247 Information Visualization, Group 14

Created By: Alora Clark & Leonor Alcaraz